Policies for your pet accommodation.


1. A maximum of 1 domestic dog of up to 30 lbs. Each per room is allowed, with a charge of $250 MXN per day, per room to pay at the moment of the check in.

2. Additional charges will be made if damage repair or extensive cleaning beyond the usual cleaning process is needed. In order to do this, in addition to the daily charge, a refundable charge of $500 MXN per stay is required.

3. Pets need to be out of the room at the moment of making the daily cleaning of the room.

4. Pets can be alone in the Suite as long as they remain inside their cage.

5. Pets must be secured with a strap when they are under supervision. Guests can walk with their pets in designated areas and are always responsible of picking their waste.

6. It is forbidden the entry of pets to the pool area and surroundings.

7. After receiving two complains for noise or disturbances, we will ask the guest to make alternative arrangements for its pet.

8. If any of the policies mentioned above are not fulfilled, we will have to ask that pets leave the property, with or without refunds.

9. Upon you reservation, you must to inform to the hotel that, you will travel with your pet.

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